Ruby Nails in Woodlawn, Maryland

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• Lani Fallin

  Posted Dec, 23 2019

  So first off two of my nails broke off after 1 WEEK ! #Cheapassproducts !! So I went back to get two of my nails repaired and she told me it would cost 8 dollars to get them repaired and it already had costed me 35 to get a full set and my toes down and then I have to come back and pay 8 more dollars for two nails so 43 dollars so I asked could I ATLEAST get a discount and this lady gonna get smart with me and say no you have to pay or go back to where you got them done from and I said I got them done HERE and she kept getting me a attitude like just TERRIBLE CUSTOMER SERVICE so then I told her I won’t be coming back here and she says ok don’t come back !!! So then I want the same color for my nails I got the last time but I couldn’t find it so when she put the color of my two fingers it didn’t match so I was looking for the right color and I told her I couldn’t find it and she just sitting there not even helping me and getting smart again so then I was like you can just give me my money back then and she’s like no and so I asked to speak to the manager and she said there was no manger available and so me and her start arguing and she calls her co workers over and they start fussing at me to so then I asked to use the phone and they were like no but thankfully I woman was there who let me use her phone and I called my mom up there and the lady just painted my nails and we left but it was just very veryyyyy UNPROFESSIONAL !! And Terrible customer service and i DEF WILL NOT BE BACK !!!

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